Frequently Asked Questions
Everything you need to know about your Anothersole experience.
What makes Anothersole shoes different from other leather flats?
Our shoes are designed with a unique ergonomic sports footbed and premium Italian leathers, offering the sophistication of a dress shoe with the comfort of a high-performance sneaker.
How do I find my perfect fit?
We recommend referring to our Size Guide located on each product page. If you are between sizes, we generally suggest sizing up as our leather will mold to your feet over time for a snug, custom fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that items purchased during final sale events may not be eligible for return.
How should I care for my leather shoes?
To maintain the quality of the leather, we recommend using a damp cloth for light cleaning and a specialized leather conditioner every few months to keep the material supple.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' services depending on your region.